What Everybody ought to Know About Housing waiting lists?

Take a person from the housing waiting list Listen to their reported housing problem is e.g. ‘i need a house’ Spend time listening and understanding their problem in context … ‘give … Continue reading

September 17, 2014 · 1 Comment

Housing development surveys and large-scale house building … better questions to ask?

Over the last few months a number of survey results have been used to justify large-scale building on Green belt land and green field sites. In all cases the questions asked … Continue reading

September 12, 2014 · Leave a comment

Are the people who call other people NIMBYs, Idiots?

Lately there has been a renewed outbreak of politicians, journalists, political commentators and professionals calling people who resist building on green belt land as NIMBYs. Being called a NIMBY is … Continue reading

August 10, 2014 · Leave a comment

Daily updates … on plans to build housing on England’s Green Belt

Everyday, in every town and city, the green belt is being eroded by the economic and political policies of endless growth. The conservatives, Labour and the Liberal Democrats all have … Continue reading

July 30, 2014 · Leave a comment

The Dysfunctional Politics of House Building in England

This month witnessed the Conservatives, Liberal Democrats and Labour all firm-up, or begin to firm-up, their manifesto positions on the number of houses they will build every year. Tim Montgomerie, … Continue reading

July 29, 2014 · Leave a comment

Economy of scale: a seductive but flawed idea

Read any report on shared services and Economies of Scale is always invoked as the mechanism to achieve savings. But what if Economies of Scale wasn’t inviolable? What if it wasn’t … Continue reading

February 20, 2014 · Leave a comment

Why I have been angry with Lean: Rewarded with stars and Teddy Bears

A few years ago I spent time as a postgraduate student studying Lean for services at a British university. A significant and compelling feature of this course was to visit … Continue reading

January 17, 2014 · Leave a comment

Food labelling scheme? BOGOF!

This week saw the launch of a voluntary scheme to standardise dietary information on food packaging. The scheme has been adopted by roughly 60% of supermarkets and food producers, although … Continue reading

June 23, 2013 · Leave a comment

Nuance and meaning in the reporting of shared services

Meaning and understanding can hang on the balance of just a few words. In fact, the choice of one or two words can influence how we understand a subject or … Continue reading

May 21, 2013 · Leave a comment

‘New’ supermarket jobs: A systems perspective

Last year a BBC headline announced that Tescos were planning to create 20,000 jobs over the next 2 years. The headline was lauded by David Cameron as a positive sign and … Continue reading

March 8, 2013 · 1 Comment
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